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We help you create remarkable experiences from strategy to implementation.

We create inspiring stories and design frictionless omni-channel user journeys which attract and convert clients...allowing them to become happy customers and then advocates.

We always ground our approach on a solid foundation of user insight and deep understanding of your business challenges and market.

Because strategy is only as good as its execution, we help you build and implement the target experiences leveraging our network of experts.

 
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Strategy and research

We use a holistic and human-centered approach to solve your business challenges.

Our services include;

> Mission statement and value proposition definition

> Qualitative user research - through online surveys, interviews, ethnography...

> Marketing planning and budgeting

Product and service Design

We create products, services and overall customer experiences or marketing strategies.

Typical deliverables include;

> Website or app design or refresh -from user journeys to wireframes and visual design.

> User testing

> Marketing plans including content strategies and communication plans.

> Investors Pitch decks

Image by Kelly Sikkema
 
Image by Balázs Kétyi

Branding

We use a lean and human-centered approach to (re)branding, so that all your brand facets work harder to create a memorable user experience.

Our services include;

> brand guidelines refresh or creation- from logo, colours, iconography to typography

> Tone of voice

> Development of online and offline assets from website design routes to pitch decks design

 
Image by Bonneval Sebastien

Implementation support

We help you build products, services and the underlying business processes that will make them work.
We can refer you to our network of purpose-led website developers and content producers- and help you with specifications and project management.
We can also help you implement the right processes and sales/marketing tools which will support the best possible user experience.

Training

We deliver training and masterclasses on the following topics:
- User experience strategy & design for sustainable innovation
- Marketing
- Pitch communications
All our trainings are available online and offline.

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Design thinking workshops & hackathons

On top of our own innovation events, we can help you harness the power of design thinking to innovate for good. We design and manage bespoke design thinking workshops or hackathons -online and offline.

 

How we work

We work collaboratively with our clients to design solutions at the crossroad of business, market and users’ needs.

Adaptable team resourcing

Depending on your needs and resources, we’ll put together a team that can handle the project or complement your existing team with specific skills.

Affordable and flexible fees

We understand the challenges of starting or scaling up a business will limited resources. Our lean operational model allows us to offer affordable rates. Depending on the circumstances of your business, alternative payment methods can be explored.